Privacy policy

Privacy Policy for LúMay Skin Spa LLC

Last Updated: April 10, 2025

At LúMay Skin Spa LLC ("we", "our", or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at lumayskinspa.com (the "Site") and use our services (the "Services").

By accessing or using the Site, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use our Site or Services.

1. Information We Collect

We collect personal information that you provide to us when you visit the Site, make a purchase, register an account, or contact us. This information may include:

  • Personal Identification Information: Name, email address, phone number, mailing address, and other contact information.

  • Payment Information: Credit card information or other payment details for processing transactions.

  • Account Information: Username, password, and account-related details when you register or log in to our Site.

  • Usage Data: Information about how you use the Site, such as your browsing activity, IP address, device type, operating system, and browser type. This may be collected through cookies or similar technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To process your transactions, deliver the services you request, and communicate with you regarding your purchases or account.

  • Improving Our Services: To understand how users interact with our Site, analyze trends, and improve the functionality and user experience of the Site.

  • Marketing and Promotions: To send you newsletters, promotions, or offers, provided you have opted-in to receive such communications. You can opt-out at any time.

  • Customer Support: To respond to your inquiries, requests, or concerns related to our products or services.

  • Legal Compliance: To comply with legal obligations, enforce our terms, and protect against fraud or security breaches.

3. How We Share Your Information

We may share your information with the following parties under the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors or service providers who assist us in operating the Site, processing payments, and delivering our Services.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., subpoena, court order).

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you interact with our Site. These technologies allow us to personalize your experience, analyze usage patterns, and improve our services.

  • Cookies: Small text files placed on your device that help us remember your preferences and enhance your browsing experience.

  • Web Beacons: Small transparent images or tags that track your activities on the Site.

  • Third-Party Analytics: We may use third-party analytics tools, such as Google Analytics, to analyze usage patterns on the Site.

You can manage or disable cookies through your browser settings, but doing so may affect your experience on the Site.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You can request that we correct any inaccuracies in your personal information.

  • Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.

  • Opt-Out of Marketing: You can unsubscribe from our marketing communications at any time by following the opt-out instructions in the emails we send you or by contacting us directly.

  • Data Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise your rights, please contact us at the contact information provided below.

7. Third-Party Links

The Site may contain links to third-party websites, services, or content that are not operated or controlled by Lumay Skin Spa LLC. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

The Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information. If you are a parent or guardian and believe we have collected personal information from your child, please contact us immediately.

9. International Users

If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using the Site, you consent to the transfer of your data to the United States, and you acknowledge that data protection laws in the U.S. may differ from those in your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us at:

LúMay Skin Spa LLC
[Your Business Address]
Email: [Your Email Address]
Phone: [Your Phone Number]

By using our Site, you consent to the practices described in this Privacy Policy. Thank you for trusting LúMay Skin Spa with your personal information.